Machine Learning is a powerful branch of Artificial Intelligence (AI) that focuses on enabling computer systems to learn and improve from experience without being explicitly programmed. Machine Learning algorithms learn from historical data, adapt to new information, and continually refine their models to make accurate predictions and decisions, without human intervention. These algorithms can recognise patterns, classify data, or make predictions based on past examples.
Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf…