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What is Intelligent Virtual Assistants?

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Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf of users. These Virtual Assistants leverage Natural Language Processing and Machine Learning to understand user queries and provide relevant information. They enhance customer experiences and streamline operations by offering personalised and prompt assistance.

Other Definitions

ChatOps

ChatOps combines chat platforms and AI technologies to facilitate collaboration and automate tasks within teams. By integrating AI-powered chatbots and communication tools, businesses can…

Virtual Assistant

A Virtual Assistant (or Virtual Agent) is an AI-powered software or application that performs various tasks and assists users with their daily activities. It…

Predictive Analytics

Predictive Analytics uses historical data and statistical modelling techniques to make predictions about future outcomes. By analysing patterns and trends within data, businesses can…

Weak AI

Weak AI, also known as Narrow AI, refers to AI systems designed to perform specific tasks with human-like intelligence, but without true general intelligence….
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