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What is Intelligent Virtual Assistants?

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Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf of users. These Virtual Assistants leverage Natural Language Processing and Machine Learning to understand user queries and provide relevant information. They enhance customer experiences and streamline operations by offering personalised and prompt assistance.

Other Definitions

Deep Learning

Deep Learning, a subfield of AI, leverages neural networks with numerous interconnected layers to process vast amounts of data, enabling machines to learn and…

Human-in-the-Loop

Human-in-the-loop refers to a collaborative approach where humans and AI systems work together to achieve optimal results. It involves combining human expertise, judgement, and…

ChatOps

ChatOps combines chat platforms and AI technologies to facilitate collaboration and automate tasks within teams. By integrating AI-powered chatbots and communication tools, businesses can…

Cognitive Automation

Cognitive Automation refers to the use of Artificial Intelligence (AI) and advanced algorithms to automate tasks that traditionally require human intelligence, such as decision-making…
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