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What is Intelligent Virtual Assistants?

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Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf of users. These Virtual Assistants leverage Natural Language Processing and Machine Learning to understand user queries and provide relevant information. They enhance customer experiences and streamline operations by offering personalised and prompt assistance.

Other Definitions

Cognitive Automation

Cognitive Automation refers to the use of Artificial Intelligence (AI) and advanced algorithms to automate tasks that traditionally require human intelligence, such as decision-making…

Computer Vision

Computer vision is a field of AI that focuses on training machines to understand and interpret images and videos. By analysing visual data, machines…

Big Data

Big Data refers to large, complex datasets that cannot be easily managed or analysed with traditional data processing methods. AI techniques, such as Machine…

Zero-Shot Learning

Zero-Shot Learning is an AI approach that enables models to learn to recognise new classes or concepts without explicit training examples. This is achieved…
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